Account Manager | Growth

About this role

About RampRamp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.The problems are high-stakes, data-dense, and unforgiving.We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.About the RoleAs a member of the Growth Account Management team, you will deliver value to our customers and revenue for our business by owning expansion and retention of a scaled portfolio of current Ramp customers. You will help identify growth opportunities within your portfolio and operate a set of scaled touch-points to engage with these customers. As an early member of the team, you will have the opportunity to help build and refine Ramp’s scaled account management motion.What You’ll DoIdentify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through closeDevelop and execute upsell/cross-sell strategies and maintain a robust expansion pipelineDevelop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with RampLeverage sales methodologies to uncover customer needs and pain pointsGather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategyCollaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers What You Need Minimum 2 years of customer-facing or direct sales experienceProven track record of achievement in a high velocity business environmentPrior CRM experience (preferably Salesforce)Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processesConsultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challengesAbility to discuss Ramp's value proposition with C-level executives, finance teams, and decision makersConsistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environmentDedication to tracking and improving performance and efficiency on a daily basisExcellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentationsOrganizational, project management, and time management skillsSense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processesNice-to-HavesBachelor’s degree from an accredited universityExperience with financial services salesExperience at a high-growth startupBenefits available to all full-time Ramp employees (Global)Flexible PTOCentralized home-office equipment orderingHealth and wellness stipendBudget for intra-office travelWeekly coffee stipendUnited States100% medical, dental & vision insurance coverage for you, with partial coverage for dependentsOne Medical annual membership401(k), including employer match on contributions made while employed by RampFertility HRA (up to $10,000 per year)Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% payPet insuranceIn-office perks: lunch, snacks, drinks, and moreRelocation expense coverage to NYC or SF (if needed)CanadaGroup medical, dental, and vision coverage through Sun LifeLife, AD&D, and disability coverageFertility drug coverage (up to $4,000 lifetime)Group Retirement Plan with employer match (RRSP + DPSP)Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced payEmployee Assistance Program and virtual care through Lumino HealthUnited KingdomPrivate medical insurance through Freedom EliteVirtual GP and at-home care via eMed x LiviWorkplace pension through Penfold, with salary sacrifice optionParental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced payReferral InstructionsIf you are being referred for the role, please contact that person to apply on your behalf. Other noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice