Anthropic · San Francisco, CA
<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2 class="mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="4:1-4:18;172-189">About the role</h2> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="6:1-6:243;191-433">Reporting into Partner Operations & Systems within Partner Experience, this role is the operations generalist behind the partner program — an ecosystem growing quickly, with volume growing faster and an operational layer still being designed.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="8:1-8:425;435-859">The role has two anchors: intake — owning the front door for new process requests and building the intake process itself — and flexibility, serving as the generalist allocated to the most pressing operational issue at the time. You'll serve as the central hub for partner experience, working cross-functionally with Finance, RevOps, Sales, Enablement, Product, and Legal to ensure seamless execution of partnership strategy.</p> <h2 class="mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="10:1-10:24;861-884">Key responsibilities</h2> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1" data-sourcepos="12:1-20:126;886-2139"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="12:1-12:134;886-1019">Own intake for new process requests: triage, scope, and prioritize needs across the partner organization and decide what gets built</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="13:1-13:138;1020-1157">Design new partner operations processes from zero to one: stand up the workflow, documentation, and requirements, and iterate with data</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="14:1-14:195;1158-1352">Build new AI automations with Claude: create and run Claude-powered automations and AI workflows across partner operations, taking them from prototype to production and improving them with use</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="15:1-15:97;1353-1449">Take on special operations projects: join small cross-functional teams on priority initiatives</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="16:1-16:135;1450-1584">Run the process and data side of registrations, referrals, incentives, applications, and onboarding, keeping the data decision-grade</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="17:1-17:152;1585-1736">Encode program policy in the systems: work with program owners so rules are enforced by systems, and own data hygiene for the partner record of truth</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="18:1-18:133;1737-1869">Enable partners and internal teams: build the guidance partners, Partner Managers, and Account Executives need for new initiatives</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="19:1-19:144;1870-2013">Collaborate across go-to-market: partner with Sales, Finance, Enablement, Marketing, and Revenue Operations to stay aligned with the business</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="20:1-20:126;2014-2139">Measure what matters: establish service levels and report on volume, cycle time, and the metrics that show what to fix next</li> </ul> <h2 class="mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="22:1-22:26;2141-2166">Minimum qualifications</h2> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1" data-sourcepos="24:1-28:90;2168-2865"> <li>4+ years in management consulting or investment banking, ideally paired with 1–3+ years in business operations, partner/channel operations, product operations, or a comparable role at an AI, enterprise software, or technology company</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="25:1-25:105;2442-2546">Strong project management ability with experience influencing cross-functional operational initiatives</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="26:1-26:135;2547-2681">Hands-on experience creating AI workflows with Claude or similar tools, and comfort running and improving them at operational volume</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="27:1-27:94;2682-2775">Experience with data analysis tools and reporting platforms (e.g., Hex, Looker, or similar)</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="28:1-28:90;2776-2865">Analytical mindset with the ability to derive actionable insights from complex datasets</li> </ul> <h2 class="mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="30:1-30:28;2867-2894">Preferred qualifications</h2> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1" data-sourcepos="32:1-38:93;2896-3711"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="33:1-33:126;3132-3257">Experience with deal registration systems, partner relationship management (PRM) platforms, and commission management tools</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="34:1-34:75;3258-3332">Previous experience at an AI/ML or other fast-scaling technology company</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="35:1-35:92;3333-3424">Experience with partner or channel program design, including tiering and program benefits</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="36:1-36:96;3425-3520">Hands-on Salesforce experience, including reporting, data imports, and workflow configuration</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="37:1-37:98;3521-3618">A track record of standing up operational processes, service levels, and reporting from scratch</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="38:1-38:93;3619-3711">Experience on a tiger team or task force assembled to solve high-priority problems quickly</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The annual compensation range for this role is listed below. </p> <p>For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.</p></div><div class="title">Annual Salary:</div><div class="pay-range"><span>$170,000</span><span class="divider">—</span><span>$215,000 USD</span></div></div></div><div class="content-conclusion"><h2><strong>Logistics</strong></h2> <p><strong>Minimum education: </strong>Bachelor’s degree or an equivalent combination of education, training, and/or experience</p> <p><strong>Required field of study: </strong>A field relevant to the role as demonstrated through coursework, training, or professi
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