Staff Site Reliability Engineer

About this role

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.</p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.</p></div><div id="model-response-message-contentr_d428e704447d33d1" class="markdown markdown-main-panel tutor-markdown-rendering enable-updated-hr-color"> <p data-path-to-node="0"><span style="font-size: 12pt;"><strong data-path-to-node="0" data-index-in-node="0">Role</strong></span></p> <p data-path-to-node="0"><span style="font-size: 12pt;">We are looking for a Staff Site Reliability Engineer to join our team. This is a hybrid role going into the San Jose, CA office 3 days a week, reporting to the Chief Architect, REIS in the Cloud Infrastructure &amp; Operations department. You are an SRE with proven experience in Linux/UNIX System Administration and hands-on expertise in building infrastructure and managing platforms like Kubernetes using automation tools and high security standards. In this role, you will troubleshoot complex Linux networking and security issues, apply a strong understanding of firewall technologies, and manage access across various systems, platforms, and applications.</span></p> <p data-path-to-node="1"><span style="font-size: 12pt;"><strong data-path-to-node="1" data-index-in-node="0">What you’ll do (Role Expectations)</strong></span></p> <ul data-path-to-node="2"> <li style="font-size: 12pt;"> <p data-path-to-node="2,0,0"><span style="font-size: 12pt;">Create and maintain highly scalable solutions based on KVM Linux, Kubernetes, and Public Cloud Providers</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,1,0"><span style="font-size: 12pt;">Analyze and troubleshoot systems performance and complex issues across operating systems and applications</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,2,0"><span style="font-size: 12pt;">Maintain platform security and observability through nftables and comprehensive monitoring</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,3,0"><span style="font-size: 12pt;">Manage and deploy systems and software in diverse environments, including Kubernetes and Openstack</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,4,0"><span style="font-size: 12pt;">Write and maintain custom tools using Python, Golang, and BASH</span></p> </li> </ul> <p data-path-to-node="3"><span style="font-size: 12pt;"><strong data-path-to-node="3" data-index-in-node="0">Who You Are (Success Profile)</strong></span></p> <ul data-path-to-node="4"> <li style="font-size: 12pt;"> <p data-path-to-node="4,0,0"><span style="font-size: 12pt;">You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,1,0"><span style="font-size: 12pt;">You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,2,0"><span style="font-size: 12pt;">You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,3,0"><span style="font-size: 12pt;">You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,4,0"><span style="font-size: 12pt;">You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.</span></p> </li> </ul> <p data-path-to-node="5"><span style="font-size: 12pt;"><strong data-path-to-node="5" data-index-in-node="0">What We’re Looking for (Minimum Qualifications)</strong></span></p> <ul data-path-to-node="6"> <li style="font-size: 12pt;"> <p data-path-to-node="6,0,0"><span style="font-size: 12pt;">Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,1,0"><span style="font-size: 12pt;">5+ years of experience in a Linux/UNIX System Administration or SysAdmin role with a strong understanding of web security, protocols, and SSH</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,2,0"><span style="font-size: 12pt;">Technical security aptitude including PGP, SSH, PKI, and Multi-factor authentication</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,3,0"><span style="font-size: 12pt;">Mastery of network fundamentals including DHCP, ARP, subnetting, routing, NAT, firewalls, and IPv4/IPv6</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,4,0"><span style="font-size: 12pt;">Experience in container orchestration services including Docker and Kubernetes, alongside automation tools like Ansible</span></p> </li> </ul> <p data-path-to-node="7"><span style="font-size: 12pt;"><strong data-path-to-node="7" data-index-in-node="0">What Will Make You Stand Out (Preferred Qualifications)</strong></span></p> <ul data-path-to-node="8"> <li style="font-size: 12pt;"> <p data-path-to-node="8,0,0"><span style="font-size: 12pt;">Experience implementing AI-driven anomaly detection, intelligent log parsing, or AIOps tools to automate root-cause analysis and predictive auto-scaling across Linux and Kubernetes infrastructure</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="8,1,0"><span style="font-size: 12pt;">Strong Openstack and CEPH experience paired with advanced Kubernetes expertise</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="8,2,0"><span style="font-size: 12pt;">Extensive professional history in dedicated Linux System Administration roles along with direct experience with Secrets Management Systems such as Hashicorp Vault or similar technologies</span></p> </li> </ul> <p data-path-to-node="9"><span style="font-size: 12pt;">#LI-Hybrid </span></p> <p data-path-to-node="9"><span style="font-size: 12pt;">#LI-CM3</span></p> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects