Principal Product Manager, ZIA

About this role

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.</p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.</p></div><p><a style="display: block; overflow: hidden; position: relative;" href="https://share.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7" target="_blank"> <img style="width: 100%; display: block; max-width: 100%;" src="https://image.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7/thumbnail.gif" alt="Inside the Life of a Zscaler Product Manager"> </a></p> <p><span style="font-size: 12pt;"><strong>Role</strong>&nbsp;</span></p> <p><span style="font-size: 12pt;">We are looking for a Principal Product Manager to join our team. This is a hybrid role, based in San Jose, CA role, reporting to the VP, Product Management in the Product Management department. At Zscaler, we are on a mission to make the internet safe for every user, anywhere. In this role, you will lead endpoint security, sandboxing, and anti-malware initiatives, shaping the strategic direction of our cybersecurity products and making a lasting impact on our global customer base.</span></p> <p><span style="font-size: 12pt;"><strong>What you’ll do (Role Expectations)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Define and drive Zscaler Internet Access(ZIA) offering including TLS inspection, Post-Quantum Cryptography, PKI, Cryptography standards, and key Secure Web Gateway and Proxy product roadmap in alignment with company objectives and customer needs</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Work closely with engineering, sales, marketing, and customer success teams to bring products to market and ensure their success</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Engage directly with customers to understand their challenges, gather product feedback, and identify new opportunities</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage the entire product lifecycle from ideation to end-of-life, ensuring that products meet and exceed customer expectations</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Act as the internal subject matter expert, providing training and support to sales and cross-functional teams</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Who You Are (Success Profile)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What We’re Looking for (Minimum Qualifications)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven track record in product management with a strong focus on cybersecurity solutions</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Technical proficiency with Proxy Architecture, SWG, HTTP/S, and SSL/TLS inspection at scale</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Deep understanding of federal infrastructure requirements such as IPv6 connectivity, PKI, and Cryptography</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Preference for deep expertise in securing network communications, specifically utilizing TLS, QUIC, and advanced cipher suites to protect data in transit</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What Will Make You Stand Out (Preferred Qualifications)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience leveraging AI/ML models to enhance automated malware detection, threat intelligence, or real-time security analytics</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Direct familiarity with cloud-based security solutions, specifically Zscaler's architecture and offerings</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Master’s degree or MBA in Computer Science, Engineering, or a related field</span></li> </ul> <p><span style="font-size: 12pt;">#LI-Hybrid</span></p> <p><span style="font-size: 12pt;">#LI-CM3</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.</p> <p>The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.</p></div><div class="title">Base Pay Range</div><div class="pay-range"><span>$171,500</span><span class="divider">&mdash;</span><span>$245,000 USD</span></div></div></div><div class="content-conclusion"><p data-pm-slice="1 3 []">At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasi