Principal Product Manager

About this role

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.</p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.</p></div><p><a style="display: block; overflow: hidden; position: relative;" href="https://share.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7" target="_blank"> <img style="width: 100%; display: block; max-width: 100%;" src="https://image.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7/thumbnail.gif" alt="Inside the Life of a Zscaler Product Manager"> </a></p> <p data-path-to-node="0"><span style="font-size: 12pt;"><strong data-path-to-node="0" data-index-in-node="0">Role</strong> </span></p> <p data-path-to-node="0"><span style="font-size: 12pt;">We are looking for a Principal Product Manager to join our Product Management team. This is a hybrid role based in our San Jose, CA office, reporting to the Director, Product Management. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.</span></p> <p data-path-to-node="1"><span style="font-size: 12pt;"><strong data-path-to-node="1" data-index-in-node="0">What you’ll do (Role Expectations)</strong></span></p> <ul data-path-to-node="2"> <li style="font-size: 12pt;"> <p data-path-to-node="2,0,0"><span style="font-size: 12pt;">Define and execute the product roadmap for the Zero Trust Cloud product line, addressing critical customer priorities for public cloud security</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,1,0"><span style="font-size: 12pt;">Deliver an intuitive administrator experience that simplifies complex security operations with actionable, data-driven insights</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,2,0"><span style="font-size: 12pt;">Lead high-impact, cross-functional collaborations across engineering, sales, and marketing to successfully drive products from concept to market delivery</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,3,0"><span style="font-size: 12pt;">Engage with global customers to gather feedback, identify market opportunities, analyze competition, and anticipate emerging trends in public cloud security</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,4,0"><span style="font-size: 12pt;">Build strategic public cloud partnerships to align innovation with go-to-market strategies, driving accelerated adoption and market leadership</span></p> </li> </ul> <p data-path-to-node="3"><span style="font-size: 12pt;"><strong data-path-to-node="3" data-index-in-node="0">Who You Are (Success Profile)</strong></span></p> <ul data-path-to-node="4"> <li style="font-size: 12pt;"> <p data-path-to-node="4,0,0"><span style="font-size: 12pt;">You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,1,0"><span style="font-size: 12pt;">You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,2,0"><span style="font-size: 12pt;">You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,3,0"><span style="font-size: 12pt;">You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,4,0"><span style="font-size: 12pt;">You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.</span></p> </li> </ul> <p data-path-to-node="5"><span style="font-size: 12pt;"><strong data-path-to-node="5" data-index-in-node="0">What We’re Looking for (Minimum Qualifications)</strong></span></p> <ul data-path-to-node="6"> <li style="font-size: 12pt;"> <p data-path-to-node="6,0,0"><span style="font-size: 12pt;">7+ years of product management experience with a proven track record of defining, launching, and scaling successful security products for public cloud environments.</span></p> </li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">In-depth, hands-on expertise with major cloud platforms including AWS, Azure, GCP, and OCI.</span></li> <li style="font-size: 12pt;"> <p data-path-to-node="6,2,0"><span style="font-size: 12pt;">Strong foundation in Zero Trust Networking, Public Cloud Networking, Multi-Cloud Governance, Identity &amp; Access Management (IAM), Threat Protection, and Data Loss Prevention (DLP).</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,3,0"><span style="font-size: 12pt;">Exceptional collaboration and stakeholder management skills with experience translating complex customer needs into well-defined product requirements.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,4,0"><span style="font-size: 12pt;">Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain.</span></p> </li> </ul> <p data-path-to-node="7"><span style="font-size: 12pt;"><strong data-path-to-node="7" data-index-in-node="0">What Will Make You Stand Out (Preferred Qualifications)</strong></span></p> <ul data-path-to-node="8"> <li style="font-size: 12pt;"> <p data-path-to-node="8,0,0"><span style="font-size: 12pt;">Technical background in engineering or software development</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="8,1,0"><span style="font-size: 12pt;">Success in leveraging data analysis and UX techniques to optimize user experience</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="8,2,0"><span style="font-size: 12pt;">Hands-on experience managing vendor-managed (SaaS) and customer-managed (Virtual Appliance) solutions to meet diverse market needs</span></p> </li> </ul> <p da