Principal Product Manager

About this role

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.</p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.</p></div><p><a style="display: block; overflow: hidden; position: relative;" href="https://share.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7" target="_blank"> <img style="width: 100%; display: block; max-width: 100%;" src="https://image.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7/thumbnail.gif" alt="Inside the Life of a Zscaler Product Manager"> </a></p> <p data-path-to-node="0"><span style="font-size: 12pt;"><strong data-path-to-node="0" data-index-in-node="0">Role</strong> </span></p> <p data-path-to-node="0"><span style="font-size: 12pt;">We are looking for a Principal Product Manager to join our team. This is a hybrid, based in San Jose, CA role, reporting to the Director, Product Management in the Take Off Team department. You are a results-driven leader tasked with driving the vision, strategy, and execution of our Zero Trust Cloud product line. You will own a significant portion of the product roadmap, directly impacting our core product evolution and overall company growth.</span></p> <p data-path-to-node="1"><span style="font-size: 12pt;"><strong data-path-to-node="1" data-index-in-node="0">What you’ll do (Role Expectations)</strong></span></p> <ul data-path-to-node="2"> <li style="font-size: 12pt;"> <p data-path-to-node="2,0,0"><span style="font-size: 12pt;">Define and execute the strategic product roadmap for cutting-edge Zero Trust Cloud capabilities, directly influencing company growth and meeting critical customer demand</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,1,0"><span style="font-size: 12pt;">Transform the Zero Trust Cloud administrator experience by delivering intuitive management tools and actionable, data-driven insights that simplify complex security operations</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,2,0"><span style="font-size: 12pt;">Own the complete product lifecycle from ideation to successful end-of-life, driving market success and ensuring unparalleled customer satisfaction</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,3,0"><span style="font-size: 12pt;">Lead high-impact, cross-functional collaboration to solve complex challenges and successfully drive high-quality products from concept to market delivery</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="2,4,0"><span style="font-size: 12pt;">Engage with global customers and partners to capture deep feedback, identify disruptive market opportunities, and forge strategic public cloud partnerships</span></p> </li> </ul> <p data-path-to-node="3"><span style="font-size: 12pt;"><strong data-path-to-node="3" data-index-in-node="0">Who You Are (Success Profile)</strong></span></p> <ul data-path-to-node="4"> <li style="font-size: 12pt;"> <p data-path-to-node="4,0,0"><span style="font-size: 12pt;">You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,1,0"><span style="font-size: 12pt;">You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,2,0"><span style="font-size: 12pt;">You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,3,0"><span style="font-size: 12pt;">You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="4,4,0"><span style="font-size: 12pt;">You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.</span></p> </li> </ul> <p data-path-to-node="5"><span style="font-size: 12pt;"><strong data-path-to-node="5" data-index-in-node="0">What We’re Looking for (Minimum Qualifications)</strong></span></p> <ul data-path-to-node="6"> <li style="font-size: 12pt;"> <p data-path-to-node="6,0,0"><span style="font-size: 12pt;">Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,1,0"><span style="font-size: 12pt;">Deep, hands-on expertise and a commanding understanding of major public cloud platforms such as AWS, Azure, GCP, or OCI</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,2,0"><span style="font-size: 12pt;">Rock-solid foundation across critical security domains, including Public Cloud Security, Zero Trust Networking, Multi-Cloud Governance, IAM, and DLP</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,3,0"><span style="font-size: 12pt;">Successful history of defining, launching, and scaling industry-leading security products tailored for dynamic public cloud environments</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="6,4,0"><span style="font-size: 12pt;">Proven ability to drive cross-functional alignment across Engineering, Sales, and Marketing while synthesizing complex Fortune 500 customer needs into clear product requirements</span></p> </li> </ul> <p data-path-to-node="7"><span style="font-size: 12pt;"><strong data-path-to-node="7" data-index-in-node="0">What Will Make You Stand Out (Preferred Qualifications)</strong></span></p> <ul data-path-to-node="8"> <li style="font-size: 12pt;"> <p data-path-to-node="8,0,0"><span style="font-size: 12pt;">Experience driving product strategies that integrate AI/ML for automated cloud security posture management, predictive threat intelligence, or intelligent policy generation within multi-cloud environments</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="8,1,0"><span style="font-size: 12pt;">Strong background in engineering or software development, providing a deep understanding of product architecture and development lifecycles</span></p> </li> <li style="font-size: 12pt;"> <p data-path-to-node="8,2,0"><span style="font-size: 12pt;">Proven experience delivering both SaaS an