Federal Security Operations - SkillBridge Intern

About this role

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.</p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.</p></div><p></p> <p id="p-rc_a6dea2eb4a17e30a-66" data-path-to-node="0"><span data-path-to-node="0,0"><strong data-path-to-node="0,0" data-index-in-node="0">Role</strong> </span></p> <p data-path-to-node="0"><span data-path-to-node="0,0">We are looking for a Federal Security Operations - SkillBridge Intern to join our team</span><span data-path-to-node="0,1"><sup class="superscript"></sup></span><span data-path-to-node="0,2">. This is a remote role, reporting to the Director of Federal Security Operations and Insider Threat in the Enterprise Security department</span><span data-path-to-node="0,3"><sup class="superscript"></sup></span><span data-path-to-node="0,4">. Our Federal Security team is a mission-focused group dedicated to defending critical infrastructure and government data through proactive detection and rapid incident response</span><span data-path-to-node="0,5"><sup class="superscript"></sup></span><span data-path-to-node="0,6">. We leverage advanced telemetry and automation to identify innovative solutions to complex threats</span><span data-path-to-node="0,7"><sup class="superscript"></sup></span><span data-path-to-node="0,8">. Together, we foster a high-integrity, security-first culture that ensures our federal customers can operate securely in a cloud-first world</span><span data-path-to-node="0,9"><sup class="superscript"></sup></span><span data-path-to-node="0,10">.</span> </p> <p data-path-to-node="1"><strong data-path-to-node="1" data-index-in-node="0">What you’ll do (Role Expectations)</strong></p> <ul data-path-to-node="2"> <li> <p id="p-rc_a6dea2eb4a17e30a-67" data-path-to-node="2,0,0"><span data-path-to-node="2,0,0,0">Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track</span><span data-path-to-node="2,0,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-68" data-path-to-node="2,1,0"><span data-path-to-node="2,1,0,0">Maintain project tracking and customer issue documentation within appropriate systems and databases</span><span data-path-to-node="2,1,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-69" data-path-to-node="2,2,0"><span data-path-to-node="2,2,0,0">Build and maintain well-established relationships with key customer stakeholders</span><span data-path-to-node="2,2,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-70" data-path-to-node="2,3,0"><span data-path-to-node="2,3,0,0">Perform welcome calls with customers, describing the service, tools, and process</span><span data-path-to-node="2,3,0,1"><sup class="superscript"></sup></span> </p> </li> </ul> <p data-path-to-node="3"><strong data-path-to-node="3" data-index-in-node="0">Who You Are (Success Profile)</strong></p> <ul data-path-to-node="4"> <li> <p data-path-to-node="4,0,0">You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</p> </li> <li> <p data-path-to-node="4,1,0">You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.</p> </li> <li> <p data-path-to-node="4,2,0">You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.</p> </li> <li> <p data-path-to-node="4,3,0">You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</p> </li> <li> <p data-path-to-node="4,4,0">You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.</p> </li> </ul> <p data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">What We’re Looking for (Minimum Qualifications)</strong></p> <ul data-path-to-node="6"> <li> <p data-path-to-node="6,0,0">Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-71" data-path-to-node="6,1,0"><span data-path-to-node="6,1,0,0">Experience operating within a Cyber Defensive Operations environment such as a Military SOC (e.g., NCDOC, CPT, or similar)</span><span data-path-to-node="6,1,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-72" data-path-to-node="6,2,0"><span data-path-to-node="6,2,0,0">Familiarity with SIEM/XDR platforms such as Crowdstrike Falcon Next-gen SIEM, Splunk, or Google SecOps</span><span data-path-to-node="6,2,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-73" data-path-to-node="6,3,0"><span data-path-to-node="6,3,0,0">Current Active Duty United States military member or Guard/Reserve component on active duty orders with 180 days or fewer remaining prior to your date of discharge and at least 180 continuous days of active service</span><span data-path-to-node="6,3,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-74" data-path-to-node="6,4,0"><span data-path-to-node="6,4,0,0">Unit commander approval and an approved MOU submitted before start</span><span data-path-to-node="6,4,0,1"><sup class="superscript"></sup></span> </p> </li> </ul> <p data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">What Will Make You Stand Out (Preferred Qualifications)</strong></p> <ul data-path-to-node="8"> <li> <p data-path-to-node="8,0,0">Experience or familiarity leveraging AI-guided threat hunting, automated playbook orchestration, or machine learning anomaly detection to accelerate incident response</p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-75" data-path-to-node="8,1,0"><span data-path-to-node="8,1,0,0">Professional experience or familiarity operating solutions built on Azure, AWS, and GCP</span><span data-path-to-node="8,1,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-76" data-path-to-node="8,2,0"><span data-path-to-node="8,2,0,0">Experience with Hypervisors (VMware, Hyper-V, KVM) and authentication systems (SAML, LDAP, MS Active Directory)</span><span data-path-to-node="8,2,0,1"><sup class="superscript"></sup></span