Senior VDI/ VPN (Network Engineer)

About this role

<div class="content-intro"><p>Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</p></div><h3><strong>What is The Role</strong></h3> <p>We're looking for a Senior Network Engineer (VPN/VDI) who will take charge of designing, deploying, and managing our multi-cloud network and VDI infrastructure. In this role, you'll collaborate with engineering, security, and operations teams to drive automation and implement Zero Trust security, ensuring our systems remain reliable and scalable as we grow. If you enjoy building robust networks and making a real impact within an organization, this position offers a chance to do just that.</p> <h3><strong>What You Will Be Doing</strong></h3> <ul class="public-DraftStyleDefault-ul" data-offset-key="d3a8n-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="f3m6k" data-offset-key="d3a8n-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="d3a8n-0-0"><span data-offset-key="d3a8n-0-0"><span data-text="true">Design a robust multi-cloud network architecture that supports our growing infrastructure needs. Create detailed network diagrams and documentation to guide implementation. Evaluate and select the best networking technologies, while implementing and optimizing routing protocols for efficiency. Develop plans for network scalability and maintain our Meraki networks to ensure reliable performance.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="f3m6k" data-offset-key="at51k-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="at51k-0-0"><span data-offset-key="at51k-0-0"><span data-text="true">Assist in deploying VPN and VDI solutions within our multi-cloud environment. Support integration efforts among network components and facilitate training for junior engineers and support staff. Collaborate with cross-functional teams to ensure smooth implementation of network services and provide on-call support to </span></span><span id="popover-trigger-:r10:" class="chakra-text css-1j6t0d7"><span data-offset-key="at51k-1-0"><span data-text="true">resolve</span></span></span><span data-offset-key="at51k-2-0"><span data-text="true"> any issues that arise.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="f3m6k" data-offset-key="hmlo-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="hmlo-0-0"><span data-offset-key="hmlo-0-0"><span data-text="true">Monitor network performance metrics to identify areas for improvement. Analyze traffic patterns to optimize resource allocation and enhance efficiency through performance tuning adjustments. Generate regular reports on performance and collaborate with engineering teams to </span></span><span id="popover-trigger-:r12:" class="chakra-text css-1j6t0d7"><span data-offset-key="hmlo-1-0"><span data-text="true">resolve</span></span></span><span data-offset-key="hmlo-2-0"><span data-text="true"> any performance-related challenges.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="f3m6k" data-offset-key="595p-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="595p-0-0"><span data-offset-key="595p-0-0"><span data-text="true">Implement Zero Trust security principles throughout the network infrastructure to enhance security. Conduct regular security assessments and vulnerability scans to identify weaknesses. Work with security teams to define and implement comprehensive security policies. Deploy and manage effective network security tools and monitor network traffic for any suspicious activity, responding promptly to incidents.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="f3m6k" data-offset-key="9nvu5-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="9nvu5-0-0"><span data-offset-key="9nvu5-0-0"><span data-text="true">Diagnose and address network connectivity issues within the VPN and VDI infrastructure. Utilize network diagnostic tools to identify and address performance bottlenecks </span></span><span id="popover-trigger-:r14:" class="chakra-text css-1j6t0d7"><span data-offset-key="9nvu5-1-0"><span data-text="true">effectively</span></span></span><span data-offset-key="9nvu5-2-0"><span data-text="true">. Collaborate with engineering teams to tackle complex technical problems and ensure all issues are logged in a ticketing system for timely resolution. Provide detailed documentation of troubleshooting processes for future reference.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="f3m6k" data-offset-key="78e7t-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="78e7t-0-0"><span data-offset-key="78e7t-0-0"><span data-text="true">Maintain detailed documentation of network configurations and any changes made. Update architectural diagrams to </span></span><span id="popover-trigger-:r16:" class="chakra-text css-8zk7oi"><span data-offset-key="78e7t-1-0"><span data-text="true">accurately</span></span></span><span data-offset-key="78e7t-2-0"><span data-text="true"> represent the current network topology and VDI setup. Develop standard operating procedures for network maintenance and troubleshooting, while managing a knowledge base with best practices and lessons learned.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="f3m6k" data-offset-key="e9gih-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="e9gih-0-0"><span data-offset-key="e9gih-0-0"><span data-text="true">Oversee the design and deployment of VDI infrastructure tailored to meet organizational needs. Configure and manage VDI solutions to ensure optimal performance and a positive user experience. Integrate VDI systems with the existing network and implement user access controls to create secure environments. Conduct training sessions on VDI best practices and troubleshooting for team members.</span></span></div> </li> </ul> <h3>What You Bring</h3> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="991rn-0-0"> <ul> <li><span data-offset-key="991rn-0-0"><span data-text="true">5+ years with network engineering in a multi-cloud environment</span></span></li> <li>3+ years with VPN and VDI technologies</li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="f3m6k" data-offset-key="2irq2-0-0"> <div class="public-DraftStyleDefa