Senior Customer Engineer, LATAM - MCR (Santiago, Chile).

About this role

<div class="content-intro"><h3>About Us</h3> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.</p> <p>At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.</p></div><div class="n6owBd awi2gc" data-sfc-cp="" data-sfc-root="ep" data-hveid="CAIIAAgACAUQAA" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);">&nbsp;</div> <div class="yhAwj" data-sfc-cp="" data-sfc-root="ep" data-sfc-inited="2" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);">&nbsp;</div> <div class="otQkpb" data-animation-nesting="" data-sfc-cp="" data-wiz-attrbind="aria-level=xnr2ec_p/fLk2Md" data-sfc-root="ep" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 24px; font-weight: 500; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(0, 29, 53);">Customer Engineer- Santiago, Chile.</div> <div class="yhAwj" data-sfc-cp="" data-sfc-root="ep" data-sfc-inited="2" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);">&nbsp;</div> <div class="" data-bfc="" data-ved="2ahUKEwiwtZKhu9CWAxU8ATQIHcPbI7MQi4wTegoIAggACAAIBhAA" data-hveid="CAIIAAgACAYQAA" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"> <div class="otQkpb" data-animation-nesting="" data-sfc-cp="" data-wiz-attrbind="aria-level=xnr2ec_r/fLk2Md" data-sfc-root="ep" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 24px; font-weight: 500; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(0, 29, 53);">About the Role</div> </div> <div class="" data-bfc="" data-ved="2ahUKEwiwtZKhu9CWAxU8ATQIHcPbI7MQi4wTegoIAggACAAIBxAA" data-hveid="CAIIAAgACAcQAA" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"> <div class="n6owBd awi2gc" data-sfc-cp="" data-sfc-root="ep" data-hveid="CAIIAAgACAcQAQ" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);">Cloudflare is on a mission to help build a better Internet. As enterprise solutions become more complex, Cloudflare is evolving how they partner with customers.</div> </div> <div class="" data-bfc="" data-ved="2ahUKEwiwtZKhu9CWAxU8ATQIHcPbI7MQi4wTegoIAggACAAICBAA" data-hveid="CAIIAAgACAgQAA" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"> <div class="n6owBd awi2gc" data-sfc-cp="" data-sfc-root="ep" data-hveid="CAIIAAgACAgQAQ" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);">The Customer Engineer (CE) drives the technical go-to-market strategy. You act as a trusted advisor who owns the technical relationship from first discovery to long-term adoption and account growth.</div> </div> <div class="" data-bfc="" data-ved="2ahUKEwiwtZKhu9CWAxU8ATQIHcPbI7MQi4wTegoIAggACAAICRAB" data-hveid="CAIIAAgACAkQAQ" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"><span class="iNqyIf" data-sfc-cp="" data-sfc-root="ep" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"><strong class="rQesXe MPyX" data-sfc-cp="" data-sfc-root="ep" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);">Team:</strong> GTM (Go-To-Market) organization</span></div> <div class="" data-bfc="" data-ved="2ahUKEwiwtZKhu9CWAxU8ATQIHcPbI7MQi4wTegoIAggACAAICRAD" data-hveid="CAIIAAgACAkQAw" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"><span class="iNqyIf" data-sfc-cp="" data-sfc-root="ep" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"><strong class="rQesXe MPyX" data-sfc-cp="" data-sfc-root="ep" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);">Reports to:</strong> Regional Customer Engineering Leader</span></div> <div class="" data-bfc="" data-ved="2ahUKEwiwtZKhu9CWAxU8ATQIHcPbI7MQi4wTegoIAggACAAICRAF" data-hveid="CAIIAAgACAkQBQ" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"><span class="iNqyIf" data-sfc-cp="" data-sfc-root="ep" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"><strong class="rQesXe MPyX" data-sfc-cp="" data-sfc-root="ep" data-copy-service-computed-style="font-family: "Google Sans", Roboto, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);">Structure:</strong> You do not hand off customers after the initial sale.</span></div> <div class="" data-bfc="" data-ved="2ahUKEwiwtZKhu9CWAxU8ATQIHcPbI7MQi4wTegoIAggACAAICRAH" data-hveid="CAIIAAgACAkQBw" data-copy-service-computed-style="font-family