Senior ServiceNow Developer

About this role

<div class="content-intro"><p>Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</p></div><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="k0vv-0-0"><span data-offset-key="k0vv-0-0"><span data-text="true">What is The Role</span></span></div> <div class="p" data-block="true" data-editor="fh0oi" data-offset-key="31us0-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="31us0-0-0"><span data-offset-key="31us0-0-0"><span data-text="true">Join our ServiceNow Engineering Team as a Senior ServiceNow Developer, where you will play a key role in developing and implementing ServiceNow solutions that align with our business goals. We’re looking for someone who not only has solid technical skills in ServiceNow but also thrives in an Agile environment and is </span></span><span id="popover-trigger-:rq:" class="chakra-text css-1j6t0d7"><span data-offset-key="31us0-1-0"><span data-text="true">eager</span></span></span><span data-offset-key="31us0-2-0"><span data-text="true"> to drive ongoing improvement and innovation. If you're ready to leverage your expertise in a collaborative setting, we’d love to hear from you.</span></span></div> </div> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="9ojr-0-0"><span data-offset-key="9ojr-0-0"><span data-text="true">What You Will Be Doing</span></span></div> <ul class="public-DraftStyleDefault-ul" data-offset-key="6na78-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="6na78-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="6na78-0-0"><span data-offset-key="6na78-0-0"><span data-text="true">Design and build across the platform - Flow Designer workflows, business rules, UI policies, and Service Portal / UI Builder experiences spanning ITSM, HRSD, and CMDB.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="39gql-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="39gql-0-0"><span data-offset-key="39gql-0-0"><span data-text="true">Build and maintain integrations between ServiceNow and the rest of our stack using IntegrationHub, REST/SOAP and help shape how ServiceNow exposes its data and actions to other systems.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="6fpd0-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="6fpd0-0-0"><span data-offset-key="6fpd0-0-0"><span data-text="true">Take Now Assist and Moveworks from pilot into production - configure AI skills and agents, tune them against real ticket data and put sensible guardrails around what they're allowed to do.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="4o4bt-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4o4bt-0-0"><span data-offset-key="4o4bt-0-0"><span data-text="true">Own the quality on your work: code reviews, unit testing, clean update sets and smooth family upgrades every year.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="flbd2-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="flbd2-0-0"><span data-offset-key="flbd2-0-0"><span data-text="true">Document what you build so the next developer doesn't have to reverse-engineer it.</span></span></div> </li> </ul> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="1epf7-0-0"><span data-offset-key="1epf7-0-0"><span data-text="true">What You Bring</span></span></div> <ul class="public-DraftStyleDefault-ul" data-offset-key="4brk8-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="4brk8-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4brk8-0-0"><span data-offset-key="4brk8-0-0"><span data-text="true">5+ years building on ServiceNow</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="7m7ag-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7m7ag-0-0"><span data-offset-key="7m7ag-0-0"><span data-text="true">Solid JavaScript, plus real fluency with the platform data model and Flow Designer.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="2a84t-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2a84t-0-0"><span id="popover-trigger-:rs:" class="chakra-text css-bcri66"><span data-offset-key="2a84t-0-0"><span data-text="true">Hands-on integration and automation experience - REST/SOAP, IntegrationHub, OAuth.</span></span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="93mtq-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="93mtq-0-0"><span data-offset-key="93mtq-0-0"><span data-text="true">Experience in ITSM plus at least one more module: HRSD, CMDB/CSDM, ITOM, etc.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="doau7-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="doau7-0-0"><span data-offset-key="doau7-0-0"><span data-text="true">Clear written and spoken communication.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="fh0oi" data-offset-key="a3r6u-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="a3r6u-0-0"><span data-offset-key="a3r6u-0-0"><span data-text="true">Experience with Moveworks and Now Assist is a huge PLUS.</span></span></div> </li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;"><br>Compensation for this role is in the form of base salary.&nbsp; This role does not have a variable compensation component.&nbsp;&nbsp;<br></span></p> <p><span style="font-weight: 400;">The typic